West Suburbs of Minneapolis · Nationwide Support

Concierge IT & Property Management
For those who expect the best.

IT On Call is a small, deliberate practice for households and discerning small businesses. Based in the west suburbs of Minneapolis, we design networks, build websites, install audio/video, manage vendors, and answer the phone when the screen freezes — quietly, attentively, 24 hours a day.

A quiet, modern Minneapolis interior at dusk with a discreet network rack visible through an open closet door.

i

Enterprise-Grade Security

ii

True 24 / 7 Response

iii

Property & Estate Experts

iv

Personalized Concierge

A Note

Vol. I — On Service

We work for a small number of clients, by referral.
The relationship is the product; the technology is the byproduct.
We answer our own phones, document our own work, and stand behind project we do.

The Disciplines

  1. I.

    Residential IT & Smart Home

    Wi-Fi that reaches the boathouse. Support that answers on the first ring.

  2. II.

    Small Business IT

    Workstations, cloud, helpdesk, and a partner who knows your people by name.

  3. III.

    Network Design & Install

    Structured cabling, enterprise Wi-Fi, and firewalls engineered to disappear.

  4. IV.

    Audio / Video Design

    Theaters, distributed audio, conference rooms — designed, installed, calibrated.

  5. V.

    Property & Vendor Management

    Coordination of trades, monitoring of homes, and a single point of contact.

  6. VI.

    Security, Fire & Camera Systems

    Discreet cameras, monitored fire alarms, and perimeter protection designed for residences.

  7. VII.

    Web Design & Hosting

    Clean, fast websites built to represent your business — designed, hosted, and maintained.

Estate Stewardship

A steward for homes that stand empty part of the year.

Lake homes, seasonal residences, and multi-property estates demand more than a handyman — they demand a technology partner who understands systems, security, and discretion. We monitor, coordinate, and report so the home is ready before you arrive.

  1. 01

    Pre-Arrival Readiness

    Wi-Fi, climate, security, and entertainment systems tested and confirmed before you walk through the door.

  2. 02

    Vendor Coordination

    We are your single point of contact for every trade — electricians, security, AV, irrigation, and pool.

  3. 03

    Remote Monitoring

    Network health, security alerts, and environmental sensors watched during vacancies.

  4. 04

    Monthly Reporting

    A written estate report delivered each month: what we checked, what we found, and what we did.

A neatly terminated network switch in a wall-mounted rack.
Structured cabling, residential
A calibrated home theater with hidden speakers.
A.V. theater, Wayzata

Recent Work

A professionally installed network rack with organized cabling.
Network rack, Lake Minnetonka
A calibrated home theater with hidden speakers and acoustic treatment.
Private theater, Wayzata
A discreet security camera integrated into the exterior soffit of a modern home.
Security system, Edina
A sleek smart home control panel and lighting dimmer bank in a luxury residence.
Smart home controls, Minneapolis
A modern business conference room with display screen and discrete ceiling speakers.
Conference room, Edina
A modern corporate boardroom with video conferencing and sleek meeting table.
Executive boardroom, Minneapolis
A modern open-plan office with multiple monitors and clean cable management.
Office workspace, Wayzata
A luxury lake home at dusk with landscape lighting and outdoor audio.
Outdoor systems, Lake Minnetonka

The Engagement

How we begin

  1. 01

    Introduction

    A conversation, in person or by telephone. We listen first; we do not propose anything that day.

  2. 02

    Walkthrough

    A quiet visit to the property or office. We take notes by hand and photograph what we find.

  3. 03

    Brief

    A short written brief — what we recommend, what we do not, and what it will cost. No tier sheets.

  4. 04

    Engagement

    Work is scheduled at your convenience. We arrive when we say we will, and we leave the site as we found it.

By Referral & Introduction

If your technology has begun asking more of you than it gives back, we should speak.